Free tool
Email templates
The eight emails every store ends up writing at the worst possible moment: the delay notice, the refund, the review ask, the supplier chase. Written once, properly, with your store name already in them. Nothing here is uploaded. Everything you type is saved to this browser only, under a key named opsbench.emailtemplates.
The rule behind all eight: say the uncomfortable thing in the first line, give the date or the number, and never make the reader ask twice. The bracketed parts are the only bits you fill in per email.
Your details
TO CUSTOMERS
The four that decide whether a problem becomes a refund, a review, or a screenshot on social media.
TO SUPPLIERS
Polite is fine. Vague is expensive. Both of these name a date and ask for one back.
TO WHOEVER RUNS YOUR OPS
The two emails that turn help into leverage: what to do while you are away, and the numbers you expect every Friday.
Take all eight with you
One text file with every subject line and body exactly as they read above, ready for your email drafts folder.
If your inbox is where your week goes
Customer emails, supplier chases and the Friday numbers are the first things an Opsbench operator takes over, for $2,950 a month, on your business hours.