One full time ecommerce operator, inside your Slack and your tools, working your hours. They are on our books, not yours. You direct the work; we handle the contract, the pay and the compliance.
Opens the free scorecard on check.opsbench.co. No login.
Already know what is broken? Store Fix, $199 one time, five business days →
Nothing is due until the operator's first working day.
Opsbench when one lane needs a full time person you direct, and you do not want that person on your payroll.
See how this compares to hiring locally, an agency or a VA
Drag the salary. The maths updates.
Loaded cost = base × 1.43. Benefits averaged 30.1% of total employer compensation cost for private industry workers in March 2026. Source: US Bureau of Labor Statistics. Excludes recruiting fees, equipment and severance. A US hire is not the only alternative. Pick the one you were actually considering, including doing nothing, and compare against that instead →
Most companies in this category make you get in touch just to find out what they charge. Here they all are.
15 hrs/week · $25/hr
For one lane, like catalogue upkeep.
20 hrs/week · $22/hr
For two lanes running at once.
40 hrs/week · $17/hr
For the whole operating layer, full time.
No card. No account. Four fields or one email, and a reply inside a business day.
Not ready for a seat? Run the free store check (ten seconds, no account), or ask for the full walk of your store, free, by email within two business days.
Bigger than one seat? Some operations need two people or more. We work that out by email, before anyone signs anything.
Being clear about this saves us both an email.
Set the scope in the first email. Start with one lane, or hand over the whole operating layer that keeps pulling you out of growth work.
Products, variants, collections, copy and images kept correct.
Apps, discounts, Seller Central housekeeping, storefront QA.
Builds, audiences, creative trafficking, naming discipline.
Spend checked every morning, anomalies flagged before you see them.
One page every Friday: what moved, what didn't, what's next.
Exceptions chased, first replies to customers from your saved answers, 3PL and vendor threads kept moving.
Flow upkeep, segments, deliverability hygiene, campaign builds.
Every link, price, code and page checked before traffic hits it.
Every row below is a structural fact about how each option is arranged, not a claim about how well any of them performs.
| Opsbench | US hire | Agency | Hourly VA | Automation | |
|---|---|---|---|---|---|
| Typical monthly cost | $2,950 | $13,108 loaded on a $110k base | Varies, usually retainer | Low hourly, variable total | Software fees |
| Whose books they sit on | Ours | Yours | Theirs | Usually theirs | Not a person |
| How many clients share them | Your hours: yours alone | One | Many, usually undisclosed | Often many | Not applicable |
| Who directs the daily work | You | You | Their account manager | You | Nobody |
| Notice to end it | 30 days | Severance and process | Often an annual term | Usually immediate | Billing cycle |
| Who replaces them if it fails | We do, free, first 30 days | You recruit again | They reassign | You start over | Not applicable |
| Handles judgement calls | Yes | Yes | Yes | Varies | No |
| Works your business hours | Yes | Yes | Usually theirs | Varies | Always on |
| Payroll, tax and compliance | Ours | Yours | Theirs | Grey, often yours in practice | None |
Nothing is due until your operator's first day. Free replacement in the first 30 days. Leave within 14 days and pay only for the days used.
When each one is genuinely the better choice. A US hire when the role needs to be in your building or hold your equity. An agency when you want a whole function with its own strategy rather than a person you direct. An hourly VA when the work is under ten hours a week and fully documented. Automation when the task never needs judgement. Opsbench when one lane needs a full time person you direct, and you do not want that person on your payroll.
Loaded cost uses base x 1.43. Benefits averaged 30.1% of total employer compensation cost for private industry workers in March 2026. Source: US Bureau of Labor Statistics.
You get a useful answer quickly, even when the answer is that we are not the right fit for what you need.
Steps 1 to 3 cost nothing and commit you to nothing. The first invoice is dated the day your operator starts. See the full process →
One page. Not a dashboard you have to log into and not a wall of screenshots. This is the template. The figures below are illustrative, not a real client.
Meta Advantage+ took 62% of spend and carried the ROAS drop. Paused two underperforming ad sets Wednesday; spend reallocated to the prospecting campaign.
Approval on the September promo calendar by Tuesday, or the Klaviyo build slips.
Finish the collection page rebuild, ship the abandoned cart flow rewrite, audit 40 remaining listings.
Same shape every week, so you can read it in ninety seconds and know whether to intervene.
Paused ad set B, CPA doubled overnight. Note in the Friday report.
Good. Keep the budget on A.
Done. Stock check on the top 20 SKUs next.
Illustrative thread, not a client. One decision from you, the rest handled inside your own Slack.
You pay nothing to see people. You pay nothing until you approve one. You can leave inside fourteen days and pay only for the days used, and any month after that on thirty days' notice. There is no term, no deposit and no setup fee to lose.
If we do not deliver, the most this can cost you is one month. We would rather earn the second month than lock up the first twelve. More about who you're dealing with →
You meet them in writing before day one, so you are never surprised. If the fit is wrong after they start, tell us inside the first 30 days and we replace them at no charge, and you are not billed twice for the overlap.
Or end it inside 14 days and pay only for the days used. After that, 30 days' notice ends the agreement. There is no term to buy out.
Two filters. A written screen that almost nobody passes by accident, then a paid 45 minute work sample on a real page with real problems in it, graded on the reasoning rather than the checklist. We pay for the sample whether or not we move forward, because unpaid test tasks are how you lose the good ones.
Then the commercial filter, which matters more: we carry the cost of getting it wrong. A bad operator means we replace them free and eat the overlap, so we have no incentive to put a weak one on your account.
No, and the difference is structural, not cosmetic. A staffing agency refers people for you to hire and invoices a fee. We are the provider: the operator is engaged and paid by us, we assign and substitute them, and we stay accountable for the output every month.
You never take on an employee, a payroll obligation, a recruiter commission or severance exposure, and no personnel supplied by us become your employee.
The operator is engaged in the Philippines and paid by us. No US payroll load, no office, no recruiter commission, no equipment, no severance. That is the whole difference.
We are not doing the same job for less money. We are carrying a different cost structure. If anyone tells you they can put a genuinely experienced full time operator on your account for $600 a month, look closely at how many clients that person is actually shared across.
You do, all of it. Access lives in your systems under your admin, granted by you and revocable by you in one click. Everything the operator produces is yours. If we part ways, nothing leaves with us and there is nothing to migrate back.
Monthly invoice, issued the day your operator starts and monthly thereafter. Card or bank transfer. No card is stored on this website. There is no checkout here, and we never ask for payment details by email.
No deposit, no setup fee, no minimum spend, no auto renewing annual term.
We recruit and engage our operators in the Philippines, and they work your business hours. We say so plainly because your ad accounts and store data will be accessed from there, and you should know that before you buy, not during a security review.
The hours overlap is the entire point. If you wanted asynchronous help you would not need a full time person.
Anything requiring a licence or a regulated qualification, anything clinical rather than commercial, and anything needing a physical presence. Work touching protected health information needs a signed business associate agreement before it starts. We also do not take work we would have to learn on your budget. If your stack is exotic, we will say so in the reply.
Write the role you're trying to fill, in your own words. If it isn't a fit we say so in the reply, and you get your afternoon back.