One address, answered by a person, and everything a customer needs to check a charge.
Email: hello@opsbench.co. This is the fastest route and the one we answer. Write from the address you paid with, or name it in the message, and we can find the charge without asking you for card details. We never ask for a card number, a bank login or a password, by email or any other way.
By post: Opsbench LLC, 1209 Mountain Rd Pl NE, Ste R, Albuquerque, NM 87110, United States.
When we answer: we read the inbox every business day and answer within one business day, Monday to Friday. A message sent on a weekend is answered on Monday.
Payments are collected by our payment processor, and a charge appears on your statement as OPSBENCH or OPSBENCH LLC. Every payment gets a receipt by email at the moment it is taken. If a charge is unfamiliar, write to us before your bank: we can identify it, explain it and refund it faster than a dispute can, and a dispute costs you the wait.
The refund terms for each product and service are written on its own page and repeated in full in our Terms of Use. We do not hold a customer to a charge they tell us was a mistake.
What to do next. Opsbench puts one ecommerce operator on your hours, inside your own tools, from $1,650 a month for fifteen hours a week to $2,950 for full time, and nothing is due until their first working day.