From the first conversation to an operator working inside your tools. Six steps. You are not billed until the fourth one is behind you.
You describe the work that is not getting done. We tell you honestly whether this is a fit. If it is not, we say so in the reply and you get your afternoon back.
One page. The tools, the hours, the specific outcomes the operator owns, and who they report to. Nothing starts until you have read it and agreed.
Screened against your written scope, with a short written summary of what they have run before and where they are weaker. Selection and substitution stay with us. They are our personnel, not your hire.
A written scope, agreed by email, that sets expectations and how you want to be updated. Nobody starts as a stranger. It is not a job interview. They already work for us.
Your Slack, your Shopify, your ad accounts, your project tracker, on your business hours. You direct the work exactly as you would direct an employee.
Month to month. No setup fee, no deposit, no minimum term. End it inside the first fourteen days and you pay only for the days used.
The order is fixed. The days are an illustration: we do not publish a guaranteed start date, and any date discussed by email is an estimate.
Scope depends on your business. The work usually looks like this:
No. The operator is engaged and paid by us, we assign and substitute them, and we carry the replacement risk. You direct the work. You do not take on an employee, a payroll obligation, or a recruiting fee, and no personnel we supply become your employee.
The operator is remote and works for us. There is no US payroll load, no office, no recruiter commission, and no severance exposure. That is the entire difference. We are not doing the same job for less. We are carrying a different cost structure.
The full seat is forty hours a week, on your business hours, on your account only. We also sell smaller seats, fifteen and twenty hours a week, and we name the hours on the pricing page and in the contract. During the hours you buy, your operator is on your account and no one else's. We never dress a smaller number of hours up as a full week.
You meet your operator before day one, and selection and substitution stay with us. After they start: tell us inside thirty days and we replace them at no charge, or end it inside fourteen days and pay only for the days used. After that, thirty days’ notice ends the agreement. There is no term to buy out.
A written screen with three specific questions, then a paid forty five minute work sample on a real, broken collection page, graded on the reasoning rather than the checklist. We pay for the sample whether or not we move forward.
You do. Everything the operator produces belongs to you, and access lives in your systems. If we part ways, nothing leaves with us.
New. We started in 2026. That is exactly why the terms are month to month with a free replacement in the first thirty days. The risk sits with us, not with you. See About.
You have now seen the whole process. The next step is one email: tell us the role you are trying to fill, and if it is not a fit we will say so in the reply.
Prefer writing? Email hello@opsbench.co and tell us the role you are trying to fill.