Store Fix · $199 one time
Your store loses buyers on pages you never open.
We have checked 731 stores. These are the mistakes we keep finding: a policy page a buyer looks for before paying, missing, in one store out of six. Two different return windows on two different pages, in one out of seven. Shopify's default refund text still live, placeholders included, in one out of ten.
Across 104 live US Shopify stores we studied in depth, published here, 24 had a third or more of their catalogue listed and unbuyable.
None of it shows in your admin. All of it shows to a buyer in the first minute.
Check your store free, 10 seconds →Already sure? Pay $199 and start →
The free check reads your live store from a US server and shows three findings. No login, no card, no email.
What you get back
That page is the first thing you receive. Then we go in and fix what it found.
How the five days go
We walk your store first, as a buyer
From a phone and a desktop in the United States: the first click on your home page, the return and shipping policies a buyer reads before paying, the contact page, the search, the collections. You get one page with what we found, with the address of every screen so you can open it yourself.
You create a limited staff login
In your Shopify admin: Settings, Users, Add staff, with Products and Online Store only. No orders, no payments, no settings. You delete it the day we are done.
We fix what a buyer trips on
- Placeholder or wrong contact addresses replaced with yours, and a reply promise on the page
- One return policy and one shipping policy, the ones you honour, on every page
- Dead links on the home page and in the menus fixed or removed
- Empty collections hidden, duplicates merged, misspellings corrected
- Products listed under codes given real names and descriptions, the first one sent to you for approval before we touch the rest
You approve the first change before the rest
The first product name, the first policy text, the first page edit go to you by email. You say yes, we continue. You say change it, we change it and send it again. Nothing else moves until you approve.
Five business days, then one page back
What was changed, where, and what is still leaking that this fix does not cover. If you share your last 30 days of orders, the page includes where custom order details get lost between the order note and fulfilment.
What it is not
It is not a redesign, not a new theme, not ads, not SEO copywriting for your whole catalogue, and not a monthly service. It is five business days of hands inside your admin, fixing the things that lose a buyer today. If your store needs someone every week, that is an operator seat, and we will tell you so instead of selling you this twice.
Price
$199, one time. Paid up front by card through Stripe. The receipt is issued to your business name. No subscription, no card on file.
Change your mind before you send us the login and you get every dollar back. Once the login is in and the walk has started, the fee pays for the work done, not for a sales result. The first change of each kind goes to you for approval before the rest. If we cannot start within five business days of receiving your login, the payment comes back in full. The full terms are in the Store Fix section of our terms.
Not sure yet? Check your store free →Pay $199 and start →
After payment you get one email with the two steps to begin. Questions first? hello@opsbench.co
Questions buyers ask before paying
Do you need my Shopify password?
No. You create a staff login with Products and Online Store only, and you delete it the day we finish. Orders, payments and settings stay closed to us.
What exactly do I get for $199?
One page with what a buyer trips on in your store, each item with the screen it sits on, and then five business days of those items fixed inside your admin: contact addresses, return and shipping policies, dead links, empty or duplicate collections, products listed under codes.
Will anything break?
No. The first change of each kind goes to you for approval before the rest, and nothing else moves until you say yes. Every change is a product, policy or page edit you can see and reverse in your own admin.
My store is not on Shopify. Can you still help?
The free check reads any live store. The fix inside the admin is for Shopify stores; for other platforms we tell you on the report what to fix and where, and you or your developer do it.
What if the free check finds nothing?
Then you keep your money and your afternoon. The check shows three findings from your live store; if it comes back clean, there is nothing to sell you.
Why not an agency or a freelancer?
Most of these faults are not design work and do not need a project. They need one careful walk and five days of hands inside the admin. We have seen the same faults across 731 stores and we know where they hide.
How do I start?
Run the free check first. If you want the fix, pay the $199 and you get one email with the two steps: create the staff login, send it to us. The clock starts on the business day we receive it.